Our App
Jira Integration
Create and Automate Jira Issues Directly in LiveChat and HelpDesk.
Works with Both
Seamlessly integrates with both LiveChat and HelpDesk platforms.
AI Analysis
Analyze Tickets or Chats Content using AI for smarter issue creation.
About App
We know that every company has vastly different needs and uses Jira differently. Therefore we have done our best to make this integration as versatile as possible. You have the ability to configure Jira issue fields and populate them automatically with values from HelpDesk Tickets or LiveChat chats. You can also freely automate issues creation and access detailed logs.
Key Features
View Jira Projects
Browse Jira projects, issue types and their fields directly in LiveChat or HelpDesk.
Automatic Field Mapping
Map HelpDesk ticket values or LiveChat data to Jira Fields automatically.
Pre-populated Forms
Create Jira issue forms pre-populated with HD ticket or LiveChat chat data.
AI Content Analysis
Analyze tickets or chats content using AI for smarter, more efficient issue creation.