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Introduction to Logs for LiveChat

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Track the activity in your LiveChat agent application - record who and when changed the settings

Managing a large customer service team may require more than one LiveChat Admin account, and tracking how and when certain settings were changed can be crucial for your company's flawless workflow. Some admins also tend to change settings they are not supposed to. Therefore, we are happy to introduce our dedicated integration that allows you to track your LiveChat settings changes!

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List of features:

  • Track the logs of certain settings changes, know who and when applied what changes
  • Save the logs as a CSV for further processing and reporting
  • Delete the unnecessary logs to maintain anonymity (requires Owner permissions)
  • GDPR Compliance

We would love to hear out your feature requests!

Contact as at or book a consultation call.