Salesforce + LiveChat Integration

📄️ Introduction

Let's discuss how we can help you automate your business processes and make life easier for you, your co-workers and employees.

This is probably the most important section of the whole application, as here we can configure and map objects that

In order to populate our newly created objects we can use the Field Mapping feature. Press the first icon from the

All of the visitors details are available inside the Visitors tab.

This feature allows to configure bots that will automatically create a Salesforce record based on a selected

Every time a new chat is selected the integration will automatically search for all of the Salesforce objects related to

Both manually and automatically added records will be saved in the Logs section, where you can easily check which agent

We take data protection very seriously which is why we enabled region separation in our application.