Introduction to Twilo for LiveChat
Let's discuss how we can help you connect your business phone number to LiveChat and make life easier for you, your co-workers and employees.
Companies require omnichannel communication with their customers and prospects. Therefore we are happy to introduce our dedicated integration allowing you to connect your SMS channel (phone number) with your LiveChat. Incoming messages start new chats and initiate flawless communication with Agents. Chat was closed or archived? No worries! Agents can start chats with chosen numbers anytime.
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List of features:
- GDPR Compliance
- Use your company business number or generate a dedicated one to communicate with customers
- Initiate chats with your customers' phone numbers directly in your LiveChat application
- Connect certain numbers with chosen LiveChat groups to provide dedicated agents support
- Integrate with external systems via a webhook
- Send Translated Copy to your customers
- Detailed logs
- Big variety of country numbers
We would love to hear out your feature requests!
Contact as at firstname.lastname@example.org or book a consultation call.