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Authorization

Before using the integration you need to authorize it. To do so, the application requires you to provide the Customer.io Track API Key, Track Site ID and App API Key.

Go to the Apps section in your LiveChat, find the CustomerIO for LiveChat integration and open the Settings section there. You will find the authorization fields that need to be populated with the expected credentials. Once it is done, click Save to save the details.

Customer.io LC settings section

Finding your Track API Key and Site ID​

First log in to your customer.io account and navigate to the Account Settings section.

Home

Choose API Credentials from the settings menu.

Customer.io Settings Menu

Click Create Track API Key to create a new API key. You will be able to find there your Track API Key and Track Site ID.

Customer.io Logo

Copy both values and paste into your Customer.io for LiveChat settings.

Finding your App API Key​

Navigate to App API Keys tab and choose to create a new App API Key. Make sure to note it down as you will not be able to display it anymore. Once it is done, copy the App API Key and paste it into your Customer.io for LiveChat settings.

Customer.io Logo

Click Save ine the Customer.io for LiveChat settings. Now the application will be able to pull the data from Customer.io.

We would love to hear out your feature requests!​

Contact us at support@darka.io.