Introduction
Real-time customer data synchronization and profile retrieval between LiveChat and CustomerIO.
The app automatically extracts customer emails from chat interactions, retrieves related profile data, and allows agents to edit information directly within the chat. It also enables manual search for customer profiles by email.
Features
- Automatically detects customer email from the chat and displays its Customer.io profile if found.
- Allows agents to edit customer name and email directly within the chat.
- Allows agents to edit Customer.io profile attributes directly within the chat.
- Enables manual search for customer profiles by email to browse Customer.io details.
Pricing
The app pricing is $3 per month per agent.
We would love to hear out your feature requests!
Contact us at support@darka.io.