Configuration
Step 1 - Authorize your Jira Account
Navigate to the settings section and click Authorize Jira Account
Step 2 - Add mappings to your Issues
- Click Select Fields To select which fields you want to be sent to Jira
- Select desired values for each of the fields. You will have 3 types of values to select:
- AI - Write a prompt to extract some data from the ticket/chat or analyze it in any other way. For example Write a short description of the issue described in the ticket
- Static - This value would always be the same (it can also be changed in the Details Widget later on)
- Dynamic - Select an option from a wide range of dynamic values extracted from the chat or ticket such as - Custom Variables, URL Params, Chat/Ticket Transcript etc.
Click Save!