Documentation

Customer.io for LiveChat

Introduction

Customer.io for LiveChat

Sync customer data between LiveChat and Customer.io in real time. The app detects a customer's email from the chat, pulls in their Customer.io profile, and lets agents view and edit that data without leaving the conversation.

Features

  • Detects the customer's email from the chat and shows their Customer.io profile, if one exists
  • Edit the customer's name and email directly in the chat
  • Edit Customer.io profile attributes directly in the chat
  • Search Customer.io profiles by email

Pricing

$3 per agent per month.

Need help?

Email us at support@darka.io. Feature requests are welcome too — we read every one.

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