Documentation

Logs for LiveChat

Logs for LiveChat

Logs for LiveChat

Track changes to your LiveChat agent application — who changed a setting, and when. Large support teams often run more than one admin account, and a clear record of setting changes keeps your workflow predictable and accountable.

Features

  • Track setting changes, with the account and timestamp for each one
  • Export logs to CSV for reporting
  • Delete logs to maintain anonymity (requires Owner permissions)
  • GDPR compliant

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